Terms and Conditions

Effective Date: December 10, 2024

Welcome to Dynasonali! These Terms and Conditions (“Terms”) govern your use of our website https://dynasonali.com and the purchase of home decor items from our online store. By accessing or using our website, and by placing an order, you agree to comply with and be bound by these Terms. If you do not agree with these Terms, you should not use our website or place an order.

1. Acceptance of Terms

By using the Dynasonali website and placing an order, you agree to these Terms and Conditions. We reserve the right to modify or update these Terms at any time, and such changes will be posted on this page. Any changes will be effective immediately upon posting. Your continued use of the website after any changes constitutes your acceptance of the updated Terms.

2. Product Information

  • Product Descriptions:
    We strive to provide accurate descriptions and images of our products. However, we cannot guarantee that the color, appearance, or details of products on our website will match exactly what you see on your screen, as these can vary depending on your monitor’s settings. All product information, including pricing, availability, and descriptions, is subject to change at any time without notice.

  • Product Availability:
    All products listed on our website are subject to availability. While we make every effort to ensure that the items are in stock, we cannot guarantee that a product will be available when you place your order. If an item is out of stock after you place your order, we will contact you as soon as possible to offer a replacement or refund.

3. Placing an Order

  • Order Process:
    When you place an order, you are making an offer to purchase the items in your cart. Once your order is submitted, you will receive an email confirmation acknowledging receipt of your order. However, this does not constitute acceptance of your offer.
    A binding contract is formed only when your order is processed, and a shipping confirmation email is sent to you. The shipping confirmation will include tracking information and indicate that your order has been shipped.

  • Order Modifications and Cancellations:
    Once your order is placed, it is processed quickly to ensure timely delivery. If you need to modify or cancel your order, please contact our customer support team at info@dynasonali.com immediately. While we will do our best to accommodate your request, once your order has been processed and shipped, it cannot be modified or canceled.

4. Pricing and Payment

  • Pricing:
    All prices on our website are listed in U.S. dollars. Prices may be subject to change without notice. We make every effort to ensure that pricing is accurate at the time of order placement, but in the event of an error, we reserve the right to cancel or amend the order before it is processed.

  • Payment:
    Payments for all orders are processed through secure, third-party payment gateways. We accept all major credit cards, debit cards, and other methods of payment as specified during checkout. By placing an order, you authorize us to charge your payment method for the total amount of your order, including taxes, shipping fees, and any other applicable charges.

5. Shipping and Delivery

  • Shipping Options:
    We offer various shipping options depending on your location and the products you are purchasing. Delivery times are estimates and are not guaranteed. We are not responsible for delays caused by third-party carriers.

  • Shipping Fees:
    Shipping fees are calculated at checkout based on your location, the items in your order, and the shipping method selected. Any customs or import duties for international orders are the responsibility of the customer.

  • Delivery:
    Once your order is shipped, you will receive a shipping confirmation email with tracking information. Please allow up to 48 hours for tracking information to update. If you do not receive your order within the expected timeframe, please contact our customer support team for assistance.

6. Returns and Refunds

  • Return Policy:
    Our return policy allows for returns within 30 days of receiving your order. To be eligible for a return, items must be unused, undamaged, and in their original packaging with all tags and accessories intact. Please refer to our Return Policy for full details on how to initiate a return.

  • Refunds:
    Refunds will be issued to the original payment method once the returned item is received and inspected. Please allow 7-10 business days for your refund to be processed after the return has been approved.

7. Customer Support

If you have any questions or need assistance with your order, please contact us via:

Our customer support team is available to assist you Monday through Friday, from 9:00 AM to 5:00 PM EST.

8. Intellectual Property

All content on the Dynasonali website, including text, images, logos, graphics, and product designs, is protected by copyright, trademark, and other intellectual property laws. You may not reproduce, distribute, or use any content from our website without express written permission from Dynasonali.

9. Limitation of Liability

To the fullest extent permitted by law, Dynasonali is not responsible for any indirect, incidental, or consequential damages arising from the use of our website or products. Our total liability, if any, is limited to the amount paid by you for the product in question.

10. Governing Law

These Terms and Conditions are governed by the laws of the state of Michigan, without regard to its conflict of laws principles. Any legal action or proceeding related to these Terms shall be brought exclusively in the courts located in Michigan.

11. Modifications to the Terms

Dynasonali reserves the right to modify or update these Terms and Conditions at any time. Any changes will be posted on this page, and the new Terms will be effective immediately upon posting. We encourage you to review these Terms periodically.

By using our website and placing an order, you acknowledge that you have read and agree to these Terms and Conditions.